Zen (Series III)
Infinitely better than Unlimited
| Get a quick overview of the Zen series | ![]() |
Inclusions and Exclusions Zen
- How the allowances work
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4,000 Minutes Unlimited Text 4 GB Data Unlimited Social International Calls 




Zen (Series I) plans have 5 allowances that work concurrently. These are:
- Minutes of Talk
- Unlimited Text
- Included Data
- Unlimited Social Networking
- International Calls
Some important things to remember:
- If you exceed the usage on one of the box's allowances, the excess cannot be put into another box. For example if you exceed the included data allowance, the excess will be charged on top of your plan access fee.
- If you exceed the included value in any one billing period the standard rates of your plan will apply.
- Talk to Anyone
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What's included
- Standard voice calls within Australia (Local, National and GSM mobiles)
- Video Calls nationally
- Calls to 1300/13/1800
- Voicemail
- Calls are billed per minute
What's not included
- International Voice including calls to fixed lines or GSM mobiles that switch/divert or re-route overseas
- National and International Diversions
- International Video, International Roaming, International Video Calling
- 124 YES (937), Optus Zoo Browsing, Optus Zoo Downloads, Content Packs (unless specified in promotions), Mobile Internet usage, TrueLocal usage, Directory Assistance, SurePage, Premium Calls/SMS/MMS, VOIP services and usage, 12XX and 19XX services.
- All other call, data and transaction types that are not specifically mentioned as being included.
- Calls to Pivotel mobiles
If you exceed the included value in any one billing period standard rates of your plan will apply.
- Unlimited Text
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What's included
- National SMS
- International SMS
- National MMS
- International MMS
What's not included
- Premium SMS
- All other call, data and transaction types that are not specifically mentioned as being included.
- Calls to Pivotel mobiles
If you exceed the included value in any one billing period standard rates of your plan will apply.
- Included Data
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What's included
- National Data Usage
- Data Billed per KB
What's not included
- International Data roaming
- All other call, data and transaction types that are not specifically mentioned as being included.
If you exceed the included value in any one billing period standard rates of your plan will apply.
- Unlimited Social Networking
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What's included
- Unlimited Access to certain social networking sites on your mobile.
- MySpace
- Ebay
- Foursquare
- Access to Social networking sites must be through the official URL for each of the sites. Access to 3rd party providers or secondary URLs may be charged.
What's not included
- Accessing the Social networking sites via tethering.
- All other call, data and transaction types that are not specifically mentioned as being included.
If you exceed the included value in any one billing period standard rates of your plan will apply.
- Unlimited Access to certain social networking sites on your mobile.
- International Calls
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What's included
- International Calls up to the value indicated on your plan details.
What's not included
- All other call, data and transaction types that are not specifically mentioned as being included.
If you exceed the included cap value in any one billing period standard rates of your plan will apply.
- Excess Rates
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If you do exceed the included cap allowance in any one billing period, the rates below will apply.
Standard Voice and video call rate (per minute) 90c Flagfall 0c Excess data usage (billed per KB) 45c / MB - Other Rates
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Other Rates
Credit Card payment surcharge $0
Live Connected does not charge a credit card surchargeInternational Call Rates Click Here Premium SMS Dependant on advertised cost by provider Directory Assistance 1223 $2.99 per call Calls thru to connect services (eg 124YES) $2.99 per call + standard call rate for connected call Diversions (excluding to Voicemail) Charged at the standard call rate listed in table above Voicemail Call Return Charged at the standard call rate listed in table above International Roaming www.optus.com.au/autoroam - then click on Post paid autoroam section on left Nav Bar International Roaming Deposit (refundable) $100 Credit Card Dishonour Fee $25 Late Payment Fee $10 or 10% of outstanding amount, whichever is greater SIM Replacement (except where faulty) $20 Plan Change $16 - For the avoidance of any doubt, all rates and charges listed above under the section "Other Rates" are charged in addition to the plan monthly access fee.
- Due to the high number of possible call types, if there is a call type you are interested in but is not listed above please contact us for more information.
- Terms and Conditions
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In addition to the general Terms and Conditions, please also view the specific Zen (Series I) Terms and Conditions.
You will need Adobe Acrobat to view the PDFs.
Both these documents are also available in the Terms and Conditions section of our site.




